Customer Success is our prime responsibility
Hotel Wifi Solution
- Turnkey is one of largest vacation rental companies in United States serving over 10000 properties
- Needed integrated, customized and single-vendor solution for WiFi access
- Required zero configuration access points for easy installation
- Presence aware access points to track users and devices at its properties
- Wifisoft supplied UniMax access points, cloud controller and hotspot manager
- Setup a plug-n-play installation process. No site configuration was required.
- Implemented social media and email capture captive portal for guests with seamless access
- Collected presence data from each location for tracking guest activities and misuse
- Over 5000 installation done successfully across United States with minimal installation cost
- Improved WiFi satisfaction rating by over 50% across all properties
- Over 20% improvement in new registrations
- Collect rich analytics and user information for marketing and promotions
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- One of the largest hotel chains worldwide with over 10,000 hotels under management
- Wanted to offer different category of WiFi service to its guests, members & affiliates
- Integrate the WiFi service with travelshare and Worldmark membership database
- Needed integration with hotel PMS system and upsell the WiFi service
- Wifisoft implemented captive portal - PMS integration along with Nomadix controller
- Setup hotspot manager with integration with Worldmark membership database
- Implemented multiple payment options based on membership status and plans
- Centrally managed over 200 top-end hotels and resorts across United States & Canada
- Worldmark members loved the service especially they received rewards and discounts
- Increased the Travelshare and Worldmark membership by 20%
- Improved customer satisfaction rating on social media and online reviews.
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- OYO has become 3rd largest hotel chain covering 500,000+ rooms
- Fast, reliable and free WiFi access is the key to their success
- Needed single vendor who provided end-to-end WiFi solution
- Integration with its booking system and central management
- Built customized version of controller and access points to handle OYO requirements
- Controller handled all regulatory requirements and provided seamless user registration
- Central dashboard for monitoring and reporting
- Deployed UniMax dual-band access points to provide high throughtput and coverage
- Deployed the solution in 1000+ properties with minimum installations efforts
- Internet satisfaction index improved by over 40%
- Operational cost was brought down by over 25%
- Reduced WiFi complains and improved online reviews
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