Indio Networks - Wireless networking solutions

Honolulu International Airport

Honolulu International Airport is one of the busiest airports in United States that serves over 21 million passengers every year. It is the main gateway to the islands of Hawaii and serves as the hub for Hawaiian Airlines. It has 3 terminals for passenger traffic that covers an approximate area of 3.75 million square feet.

Features

Problem

Busiest airport in Hawaii wanted to offer reliable and secure WiFi access to passengers Wanted to monetize WiFi by providing online payment Needed 24x7 support for guest to resolve problems Need complete managed solution that integrated with existing infrastructure

Solution

Indio deployed WiOS OSS/BSS and NMS solution for managing entire network. Complete setup was done in MTNL data center and security audits were conducted. SMS/OTP two-factor authentication was implemented and user logs were maintained for one year. Over 2000 access points were monitored and ensured 99% uptime was maintained.

Result

Average of 100,000 people accessed the network daily. Over 45 TB of data was accessed by users in a week. Wi-Fi access was boon to poor neighbourhoods who were connected to Internet for first time.

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Hamburg International Airport

Hamburg Airport Helmut Schmidt, is the second largest and one of the busiest airports in Germany. Built in 1911, the airport has gone under a lot of expansion. The most recent and distinctive expansion happened in 1990, under architect Meinhard Von Gerkan, the architect who designed the Berlin Central Station too. Post expansion in 1993, the airport witnessed increments in passenger movement. In 2019, Hamburg airport recorded a transit of 17 million people and around 150 thousand flight movements. The city of Hamburg also happens to be a globally connected place. The 2017 G20 summit happened in hamburg .

Features

Problem

Hamburg airport is second largest airport in Germany serving 17 million passengers each year Wanted to setup reliable and free WiFi services for all passengers for limited time Wanted to ensure limited speed to each passenger to allocate bandwidth fairly

Solution

Installed WiFiLAN Manager and integrated it with Mikrotik and Cisco APs Integrated satellite modem and Wi-Fi access point in single, outdoor enclosure. Setup simple click-through portal page with terms and conditions Setup speed restrictions for each device and implemented fair bandwidth allocation Blocked users from accessing unwanted websites

Result

WiFi service was used by over 100,000 users daily Significant increase in customer satisfaction rating Over 15 partners registered and are generating revenue from Wi-Fi access.

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Cancun International Airport

Cancun International Airport deployed Indio Networks seamless WiFi connectivity to increase revenue, start WiFi Monetization and patron satisfaction

Features

Problem

Cancun airport is second busiest airport in Mexico and cater to lot of Western tourists. Airport wanted to offer both free and paid WiFi access to passengers Needed 24x7 support for guest to resolve problems Wanted to setup voucher and online payment processing through local payment gateway

Solution

Indio networks deployed UniBox controller for manage complete WiFi infrastructure of 300 access points Customized captive portal and integrated it with Prosa payment system for online billing Setup bandwidth control policies to ensure bandwidth was evenly distributed Setup Tier-3 helpdesk for troubleshooting technical issues

Result

WiFi services at the airport was instant hit among the young travellers Over 5 million users used the service in the first year Generated over 5 million Peso from the WiFi service

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Airports Wifi

Honolulu International Airport

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Problem

Solution

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Hamburg International Airport

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Cancun International Airport

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Case Studies